LIAM HAILEY

Business Support Manager

With many years of experience in Customer Service, Liam joined Celador Apartments in 2024 as Guest Services Manager, and with his vast experience along with his professional yet personable approach, Liam takes great delight in always providing the very best level of service to our guests.

What is the one value that matters most to you in your work and in delivering great service?  “Empathy. I believe that understanding and addressing each guest's unique needs and concerns with patience and respect is the foundation of exceptional service, and I aim to create a positive experience that builds trust and loyalty.”

Liam enjoys spending time with his family and in nature and is currently embarking on a mission to climb the three highest peaks within the UK. He has successfully reached the summits of Scafell Pike in England and Snowden in Wales and has only Ben Nevis in Scotland to conquer. Liam is also a very keen and knowledgeable boxing fan and keeps fit by attending a local boxing club.